Privacy Policy

Last update: 27/3/24

We take the protection of your personal data very seriously and want to assure you that we comply with our legal obligations in this respect.

We have therefore drawn up this privacy statement to explain clearly and transparently how we collect, process and use your personal data, and for what purposes.

Contents

Data controller and contact
Personal data collected
How is your data collected?
Purpose of personal data collection
Legal basis
Transfer of personal data to third parties
Transfer of personal data to third parties outside Switzerland and the EEA
Storage and retention periods
Profiling and automated individual decision-making
Data security
Children's data
Cookies and other tracking technologies
Social media plugins
E-mail communications and newsletters for advertising purposes
Your rights
How to exercise your rights
Links to third-party websites
Changes to the privacy statement

1. Data controller and contact

The data controller is Isabelle de La Touche, Cour du Cloître 22, CH-1323 Romainmôtier.

If you have any questions about data protection or wish to exercise your rights, please send us an e-mail to isabelle@delatouche.com or write to us at the above address.

2. Personal data collected

Personal data is any information relating to an identified or identifiable natural person.

Such data includes sensitive data, the processing of which requires the express consent of the person concerned, i.e. :

data relating to religious, philosophical, political or trade union opinions or activities ;

data concerning health, intimacy or racial/ethnic origin; - genetic data

genetic data

biometric data uniquely identifying a natural person;

data relating to criminal or administrative proceedings or sanctions; or

data relating to social assistance measures.

In general, we collect personal information in the following categories:

Identity

Last name, first name

Contact

Address, telephone number, e-mail address, social media.

Career & Education

Employer and status, position or title, job application information.

Billing and payment

Payment and credit card information or bank account information, billing contact details, shipping and billing information. Valid for artwork purchases and course registrations.

User contributions and content

Personal information in content and communications uploaded, sent, shared or entered via our services or via our networks and infrastructures, including comments you provide and the content of communications between you and us or sent via our network and services.

Location

Region, country, state and geolocation data.

Photos, videos and audios

Photos, audio or video recordings.

3. How is your data collected?

We may collect your personal information in various ways:

When you interact with us directly, for example by registering for our services, filling in forms, contacting us, applying for a job or being employed by us.
When personal information is provided by you or others through actions such as uploading, sharing, sending or inputting via our services or networks, or through communication with us.
When you interact with us indirectly, for example by using our services, visiting our offices or attending our events, accessing emails or viewing advertisements from us, or when communication takes place between you and us, we may collect certain information. Some of this information may be collected automatically using cookies and similar technologies.
Where personal information about you is obtained from external sources, including our business partners such as data brokers and advertising partners, or where information is shared by your affiliated organisations, public bodies which disclose public records and other publicly available or generally available sources, which may also include websites.

4. Purposes of collecting personal data

We will only use your personal data for the purpose for which it was collected, i.e. :

To fulfil our contractual obligations.
To register you as a new customer.
To process and deliver your order and carry out payment transactions.
For any purpose with your consent or to follow your instructions.
To communicate and interact with you about our services and process related transactions.
To enable you to enter a prize draw, competition or complete a survey.
To develop or improve our products/services, website, marketing or customer relations.
To recommend products or services that may be of interest to you.
To audit/measure the use of our services/products, networks and corporate devices.
To protect your and our security and prevent abuse, fraud and other criminal activity.
To comply with our legal obligations.
To preserve/enforce our rights or protect our legitimate interests.
To design, manage or improve our internal processes.

5. Legal basis

The processing of your personal data is based on the following legal bases, depending on its purpose:

The contract or in order to take pre-contractual measures.
Your consent and instructions.
Legitimate interests (e.g. customer database, marketing, technical management).
Applicable national or foreign legal bases.

6. Transmission of personal data to third parties

The personal information collected when an order is placed is intended exclusively for customer management purposes and, in particular, to follow up bookings in order to provide the service ordered.

We undertake not to communicate this information to third parties.

In order to conclude or execute a contract and provide you with our services, it may be necessary to pass on your personal data to partners with whom we collaborate. Before doing so, we ensure that these partners comply with the legal requirements regarding the protection of personal data.

Facebook

1 Hacker Way Menlo Park, CA 94025, USA

Instagram

1 Hacker Way Menlo Park, CA 94025, USA

605 W Maude Ave, Sunnyvale, CA 94085, USA

Meta

1 Hacker Way Menlo Park, CA 94025, USA

505 Brannan Street San Francisco, CA 94107, USA

Google Analytics & Google Ads

Google HQ

1600 Amphitheatre Parkway Mountain View, CA 94043, USA

Abaninja

Swiss21.org AG

Weissbadstrasse 8b, CH_9050 Appenzell, Suisse

WIX

Grant’s Row, Dublin 2 D02HX96, Irelan

40 Port de Tel Aviv, Jaffa 6350671, Israël

VTX

Av de Lavaux 101, CH-1009 Pully, Suisse

We may also pass on data to third parties if we are obliged to do so by law or by an enforceable administrative or judicial decision.

7. Transfer of personal data to third parties outside Switzerland and the EEA

The processing and storage of your personal data takes place mainly in Switzerland.

When your data is processed outside Switzerland or the EEA, we check that :

the recipient offers an adequate level of protection for your personal data;
we have your explicit consent; or
we are legally obliged to do so.

To verify the adequacy of the level of protection of your personal data offered by the recipient, we rely in particular on:

an adequacy decision for the country in question ;
the recipient's self-certification to the CH-US-Privacy Shield; or
the use of European Union standard contractual clauses or the model contract of the Swiss Federal Data Protection and Information Commissioner (FDPIC).

8. Storage period and retention period

We retain your personal data for as long as is necessary for the performance of our contractual and legal obligations, and for the purposes for which the data is processed. For example, we retain your personal data for the duration of our commercial relationship (from preparation to termination of the contract), and beyond this period, in accordance with legal retention and documentation obligations.

We may also retain your personal data for a period during which claims may be made against us, or if required by law or for legitimate business interests (for example, for evidential or documentation purposes).

9. Profiling and automated individual decision-making

No profiling is carried out with your personal data.

Your personal data is not subject to automated decision-making.

10. Data security

We have implemented technical and organisational security measures to protect your personal data against loss, theft, unauthorised access, disclosure, alteration and destruction. We ensure that our subcontractors comply with the rules on the protection of personal data.

As transmissions over the Internet are never completely secure, we cannot, despite our best efforts, guarantee the security of any information you transmit to us via our website. Transmissions via the Internet are therefore made at your own risk. Of course, you can also send us your information in another way (e.g. face-to-face, by telephone).

11. Data relating to children

Our site is not intended for children. If we become aware or discover that personal data of a child under the age of 18 has been collected inappropriately, we will take all reasonable steps to delete such data.

12. Cookies and other tracking technologies

What are cookies?

We use cookies on our website to improve your user experience and to track statistical data about our visitors. Cookies are text files that are stored on your computer when you visit our website. They enable us to recognise your browser and provide you with easier access to our website.

Legal basis and purposes

The legal bases for this processing of your personal data are :

your consent
our legitimate interests (in particular to provide you with the service you have expressly requested from us or for the provision of electronic communication services).

These cookies are used for several purposes:

Strictly necessary cookies: These cookies are essential for the website to function properly and enable you to use its basic functions, such as navigating between pages and accessing secure areas. Without these cookies, the website cannot function properly.
Preference cookies: These cookies enable the website to remember the information you have provided and the choices you have made to personalise your user experience, such as language preference or region.
Performance cookies: These cookies collect anonymous information about how visitors interact with the website, in order to improve its operation and better understand users' needs.
Marketing cookies: These cookies are used to track users across websites in order to provide them with targeted and relevant advertising. They are generally placed by third parties, such as advertising networks or social networks.

Who can set these cookies?

Cookies on the website are issued by isabelle de La Touche and/or its partners. Please note that the privacy policies of these partners govern the issue and use of their own cookies on the site.

Google Analytics

We use Google Analytics to collect data about the use of our website. The data collected includes information such as the number of visitors to our site, the pages visited and the duration of the visit. This data is collected for analysis purposes and to improve our website.

Google Analytics uses cookies to collect this data. The information generated by the cookies is transmitted to Google and stored on their servers. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

The data collected by Google Analytics is not used to identify you personally. IP addresses are anonymised and are not stored with the data collected. We have also activated the "IP anonymisation" function in Google Analytics to ensure that your IP address is anonymised before it is transmitted to Google.

For more information on the confidentiality practices of Google Analytics, please consult the following page: https://support.google.com/analytics/answer/6004245.

Google Maps

We use Google Maps to display maps on our website. The use of Google Maps involves the transfer of data such as your IP address and your geographical location to Google.

The data collected by Google Maps is not used to identify you personally.

For more information on the confidentiality practices of Google Maps, please consult the following page: https://support.google.com/maps/answer/10400210?hl=fr&sjid=6183690963742366393-EU.

Google reCaptcha

We use Google reCaptcha to protect our website against spam and automated attacks. Google reCaptcha uses cookies and collects data such as mouse movements and clicks to check whether you are a human user or a robot.

The data collected by Google reCaptcha is not used to identify you personally.

For more information about Google reCaptcha's privacy practices, please visit https://support.google.com/a/answer/1217728?hl=fr.

Link to cookies policy.

How do I configure cookies?

If you wish to change your cookie preferences during your browsing session, you can click on the [insert relevant link] tab on your screen. This will redisplay the consent notice to allow you to change your preferences or withdraw your consent completely.

In addition, there are different methods for blocking and deleting cookies used by websites, depending on your browser.

If you would like to find out more about managing and deleting cookies, you can visit www.allaboutcookies.org.

13. Social media plugins

Social media plugins are tools that allow users of our website to share content on the social networking platforms Facebook, Twitter, Instagram, Pinterest and LinkedIn. Social media plugins are easily identifiable on our website by their respective logos.

When you use these plugins, the corresponding social networks may collect data about you, such as your IP address, the pages you have visited on our website and the interactions you have had with the plugins.

It is important to note that if you are logged into your social network account when using the plugin, the data collected may be used to identify you personally. The data may also be used for advertising or profiling purposes, in accordance with the privacy policies of the social networks.

If you do not want social networks to collect data about you when you use our website, please log out of your social network account before using our social media plugins.

Please note that we have no control over the confidentiality practices of the corresponding social networks. We therefore recommend that you consult the privacy policy pages of the social networks for detailed information on their privacy practices.

By using our website, you consent to our use of social media plugins and to social networks collecting data about you in accordance with their privacy policies. If you do not wish to consent to these practices, please do not use our social media plugins.

14. E-mail communications and newsletters for advertising purposes

If you would like to receive information about our services and other marketing communications such as event announcements, competitions, promotions and surveys, you can subscribe to our newsletter by providing your email address.

To guarantee the security of your data, we use the two-step confirmation procedure, also known as "double opt-in". Once you have completed the registration form, you will receive a confirmation message at the e-mail address you have provided. To confirm your registration, you will need to click on the confirmation link included in the message.

You can unsubscribe from our newsletter at any time by clicking on the "Unsubscribe from this list" link at the end of each e-mail or by contacting us directly at isabelle@delatouche.com. Please note that it may take a few days for your unsubscription to be processed.

We respect your privacy and will not share your e-mail address with third parties.

15. Your rights

You have the right to

request access to, rectify or delete your personal data
restrict or object to the processing of your personal data
to withdraw your consent at any time with effect for the future and insofar as processing is based on consent
obtain a copy of your personal data (right to data portability).

16. How can you exercise your rights?

If you have any concerns about the way we collect, use and protect your personal data, we encourage you to contact us at isabelle@delatouche.com so that we can try to resolve your concerns.

However, if you are not satisfied with our response or if you believe that we are processing your personal data inappropriately or unlawfully, you have the right to take the matter to the competent supervisory authority for your country of residence.

17. Links to third party websites

We provide links to other companies' websites on our site. Please note that we are not responsible for the data protection measures applied on these external websites, which can be accessed via these links. We recommend that you inform yourself about the personal data protection policies of these external websites.

18. Changes to the personal data protection declaration

Isabelle de La Touche reserves the right to amend this privacy statement at any time, without giving reasons, in order to comply with legal requirements or to protect the interests of the company.

The current version of the privacy statement is available on our website.

Please consult it regularly to ensure that you are informed of the latest changes.